We offer a wide range of pet products, including food, toys, beds, grooming supplies, and accessories for dogs, cats, and small animals. We carefully select our products to ensure they meet the highest standards of quality and safety for your pets.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your order directly on our website or through the carrier's website.

To track your order, follow these steps: 1. Check Your Email: After placing your order, you should have received an order confirmation email. This email usually includes a tracking number and a link to track your package. 2. Visit the Website: Go to the store's website where you made your purchase. Look for the "Track My Order" or "Order Tracking" option, usually found in the header, footer, or in your account section. 3. Use Your Tracking Number: If you have the tracking number, you can enter it on the shipping carrier’s website (e.g., USPS, FedEx, UPS) to see the status of your shipment. 4. Contact Customer Support: If you can’t find your tracking details, reach out to the store’s customer support with your order number. They can provide updated tracking information for you.

No, our courier company do not offer the service to deliver on weekends currently.

We aim to process returns within 5-7 working days of receiving them. You will be notified by email once the return is complete.We suggest you make a note of the shipping reference given when you sent the item back. This will allow you to track your parcel at every stage of delivery, including when we receive it.Should you have any queries about your return, please feel free to contact our Customer Service team via email

Once we receive your item(s) back, our returns department will inspect and restock the goods. Once our returns department have done this, an automated refund is generated on our system. Your outstanding refund is then processed by our accounts department back to your original payment method. This process typically takes 5-7 working days. When returning your products please remember to include your original invoice, without this it may delay your refund.

If you are returning an unsuitable item for a refund we will refund the cost of the item only and not the original delivery cost.Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs.

If you are returning an unsuitable item for a refund we will refund the cost of the item only and not the original delivery cost. Should you be returning a faulty item for a refund we will refund both the original shipping costs and the return delivery costs.